Support

В соответствии с правилами скупки игровых аккаунтов, выплата по аккаунтам поступает после продажи игрового аккаунта с сайта по истечении "холд" (задержки) которая указана в таблице с ценами. Если дополнительный "холд" не предусмотрен, платеж передается на выплату через 48 часов после продажи аккаунта с сайта.

The payment service that processes payments from the ANYLVL service makes payments to the details specified by the user within 1-3 business days.

Without seller verification, payment may be delayed by +21 days.

When placing an order, the calculator on the site shows the approximate terms of the order. So there are situations when the number of orders increases dramatically and delays occur. You need to understand that rating boost is a complex game process that depends on various factors. If your order is not fulfilled for a long time, and you do not have time to wait, you can activate “boost acceleration” - in this case, boosters will receive an increased payment on your order, which will lead to the fact that boosters will take your order more often than others order

In accordance with the user agreement, which the client accepted at the time of placing the order:

2.8. The terms of the provision of services on the site are approximate and may be increased depending on the workload of the service. The site administration has the right to add 10 days to the agreed terms on the site to complete the Client's order.

⚡ The client can always cancel the order and get a refund for the unfinished MMP to the site balance.

When placing an order for a rating boost in the "DUO" mode, we notify the client that the lead time for the order may be much longer than with a regular rating boost, since the client independently activates the search for a booster in his order profile. After activating the search, a free booster has the opportunity to take an order and start playing together. The search time for a booster can be very different and the service does not guarantee a quick find of a free booster!

👉 If you activate the priority options, this will increase the motivation of boosters to take your order, since the booster will receive an increased payment.

👉 Boosting in "DUO" mode takes much longer than boosting in normal mode. If you need a quick boost, we recommend placing an order without the "DUO" option.

⚡ The client can always cancel the order and get a refund for the unfinished MMP to the site balance.

How to disable Steam Guard

Especially for you, on the "BOOST MONITORING" page, the link to which is in the site header, we automatically generate a report on the work in real time.

And also, in the profile of your order, you can activate additional options, communicate with boosters and independently edit the login / password from your Steam account.

We carefully check game accounts before buying, and the seller who sold the account to us receives payment only after a long delay or identity verification, which minimizes the occurrence of problems with the game account. And also we will introduce our database of scammers. We strive to ensure that only the best accounts get to the site.

Also, our accounts are protected by a guaranteed return policy in accordance with clause 7.8 of the user agreement.

After purchasing an account in our online store, it is recommended to perform the following operations to ensure maximum protection of your Steam account from intruders.

1. Make sure you have SteamGuard enabled. Login to Steam > settings > Account
2. Come up with a complex password consisting of letters and numbers. Example: Max2015PlayingDota247qq
3. In order for Valve to consider you the full owner of the account, it is recommended to purchase a CD KEY with any game and activate it on Steam, as well as replenish your account via Yandex.Money, WebMoney, QIWI, PayPal or a bank card on any amount.
4. Make sure your computer is safe! AnyLVL - recommends using licensed antiviruses to protect your Internet connection.

However, you need to understand that for the purchase of a “smurf” account, the rules of Valve company can impose gaming sanctions, up to blocking the account.

3.2.9. The Client hereby understands and agrees that the internal policy of the manufacturer of the computer game (Valve) or program (Steam) may impose restrictions on the transfer of the Game Account and / or artificial rating increase, in connection with which the manufacturer may take measures to block the relevant users, using this product or service, aimed at preventing the use of a computer game or program. The Site Administration is not responsible in this part, and the Client undertakes not to make any claims or demands against it, independently bearing all the negative consequences of these restrictions on the part of the manufacturer. In other words, the transfer, purchase of Steam accounts is prohibited by the Steam user agreement. The ANYLVL site administration is not responsible for possible blocking and other restrictions on the part of Steam.

BY ACCOUNTS

The ANYLVL website performs intermediary functions for the sale of game accounts and all claims regarding the purchased account must be presented to the owner of the account to which he sold it, since at the time of the sale he took responsibility for the account's performance. In case of problems with the purchased account, within 14 days, the client can receive a refund using the formula:

( [Amount paid by the client] X 20% [Commission fee] ) - [Amount paid for the account by the ANYLVL service] = guarantee return amount

The refund is made to the balance of the site (Clause 2.7 of the user agreement).

In case of problems with the game account after 14 days, the client must be guided by the general provisions of the user agreement.

7.1. The Site Administration is not liable for the Goods purchased by the Client from the moment of purchase.
7.3. The goods purchased (purchased) by the Client are provided on an "as is" (as is) basis. At the same time, the Site Administration is not responsible in any form for the non-compliance of the Goods with the goals, objectives, ideas or desires of the Client.
7.4. Nothing in this user agreement can guarantee for the Client the full satisfaction of his interests and needs related to the purchase of the Goods or Services.
7.5. The Site Administration is not responsible for losses and expenses incurred by the Client, in particular:
7.5.1. losses and expenses caused by actions/omissions of third parties.
7.5.2. losses and expenses incurred in connection with failures and interruptions in the operation of the Site.
7.5.3. losses and expenses incurred due to exposure to computer viruses, Trojans, worms, etc.
7.5.4. losses and expenses associated with the blocking of the user using the Product after its sale, regardless of the reason for blocking.
7.6. The Site Administration is not responsible for the loss of data on the Game account by the Client, and is not responsible for all the negative consequences arising from and associated with such loss.
7.7. The site performs intermediary functions for the sale of game accounts and is not responsible for the loss and / or inadequate quality of the goods.

BY BOOST SERVICE

At any time, a client can receive a refund for an under-boosted rating on their order. (For the rest of the rating, which was not forgotten) To do this, just write to the chat on the site, or to the group's messages in chat on website.

The refund is made to the balance of the site (Clause 2.7 of the user agreement).

By placing an order for a rating boost (artificial rating increase), the client understands and accepts the responsibility that Valve's rules may provide for gaming sanctions, up to account blocking.

3.2.9. The Client hereby understands and agrees that the internal policy of the manufacturer of the computer game (Valve) or program (Steam) may impose restrictions on the transfer of the Game Account and / or artificial rating increase, in connection with which the manufacturer may take measures to block the relevant users, using this product or service, aimed at preventing the use of a computer game or program. The Site Administration is not responsible in this part, and the Client undertakes not to make any claims or demands against it, independently bearing all the negative consequences of these restrictions on the part of the manufacturer. In other words, the transfer, purchase of Steam accounts is prohibited by the Steam user agreement. The ANYLVL site administration is not responsible for possible blocking and other restrictions on the part of Steam.